Barktec TrackEasy Leather Collar & Smart Dog Tracker Set
Description
Introducing the Barktec TrackEasy Leather Collar & Smart Dog Tracker Set – a comprehensive solution designed to ensure the safety and visibility of your pet. This advanced pet collar facilitates real-time tracking of your dog's movements, providing peace of mind wherever your pet may roam. Constructed with the highest quality materials, our Smart Tracker Collar offers a blend of durability and premium care for your companion.
Key Features:
Robust and Functional Design:
The collar is engineered to securely hold the Smart Tracker within a durable leather pocket and double copper-snapping mechanism. This design ensures the tracker remains in place during even the most vigorous activities.
Waterproof and Unlimited Range Tracking:
The Smart Dog Tracker Collar is waterproof and operates without any distance limitations. With the additional purchase of the Dog Tracker, you can utilise the ''Find My'' on the iPhone app to locate your dog regardless of how far they wander.
Secure Outdoor Use:
The sturdy leather pocket guarantees the smart tracker stays securely fastened during running, shaking, or spinning, providing reliable performance during outdoor activities.
No Subscription Required:
The collar functions seamlessly with your smart tracker without incurring any monthly fees, ensuring cost-effective safety for your pet.
Smart Tracker Integration:
The specially designed pocket securely holds your smart tracker, ensuring continuous visibility of your dog even if they stray.
Community Tracking Integration:
The collar supports community tracking, enabling limitless tracking capabilities as long as another compatible Apple device is within range.
Enhanced Comfort:
The collar features a soft, padded interior, ensuring exceptional comfort for your dog, making it a preferred accessory.
Durability Assured:
Designed to withstand challenging environments, the waterproof collar ensures long-lasting performance through rainy walks and muddy hikes.
Safety Assurance:
This collar provides not only a stylish accessory but also a commitment to the safety and well-being of your pet.
Premium Materials:
The top layer comprises 100% genuine cow leather, complemented by a fine copper ring for leash attachment. The leather moulding securely holds the smart tracker, protected by a high-quality copper snap. The back of the collar is padded with light and elastic artificial fibre.
Apple Find My Integration:
The included tracker seamlessly pairs with Apple devices via Bluetooth and cellular data, offering a reliable and convenient method to keep track of your pet. The tracker leverages the Apple Find My network, ensuring worldwide tracking capability with no additional costs.
Lost Mode:
Receive alerts when your tracker is located, with an option to share contact info for retrieval.
Left Behind Reminder:
Built-in speaker for finding items by sound, with disconnection alerts.
IP67 Water-resistance:
Durable and suitable for all weather conditions.
Long Battery Life:
Equipped with a long-lasting CR2032 battery, with low battery alerts for timely replacement.
What's in the Box?
- 1 x Smart Dog Tracker
- 1 x Barktec TrackEasy Leather Collar
This comprehensive tracking solution ensures your pet's safety and provides peace of mind. Please note that the Smart Dog Tracker relies on the presence of nearby iPhones to function effectively, especially in remote areas.
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Refund Policy
What is our return policy?
eDog New Zealand offers a 30 day change of mind* and 12 months limited warranty on all products we sell! Please follow the instructions below:
How do I return items?
Please contact us using the online support portal:
https://support.edog.com.au/support/home
If you are having issues, simply get in touch with our friendly team, +64 800 627 026 or email support@edog.co.nz
Change of mind
We offer 30 day change of mind returns from date of purchase. Receive either a 100% store credit, or a refund to your original payment method subject to a 20% restocking fee.
Change of Mind refers to any instance wherein a purchase has been made, and the purchaser has changed their mind about the purchase after it has been shipped.
To be eligible for change of mind returns, the product must be in new condition, with the original packaging and contents intact, and your request submitted within 30 days of purchase.
Contact us with the relevant required information including an order number, an image of the recent purchase displaying its unopened and unused status, and your reason for return. If approved, you will receive an Return Merchandise Authorisation (RMA) number to include with your package, and our address for returning the product at your cost.
To request a resending of product or credit in instances wherein a product has been rejected upon delivery and returned, contact us within 14 days of your purchase with required information including your order number, your best address for resending, or your reason for package rejection to claim your credit minus the 20% restocking fee.
What should I do if my product arrives damaged, faulty or defective?
We are so sorry, this is a very rare occurrence at eDog!
All of our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure/ damage to a product delivered to your doorstep. Shipping costs of returned items will be at eDog Australia Pty Ltd’s expense.
To begin the process of returning your item, we will need to receive it back within its original packaging. This is so we can return it to the original supplier or manufacturer. This processing time can take longer due to the additional steps required and the third party involvement. Before we can offer replacements, we need to allow the appropriate third party to assess and advise on the item in question. Any warranty will be VOID if any damage to the item is caused by buyer operating the product in a manner other than intended, or deliberate damage.
A Product Fault Claim can only be processed if the fault or damage is over and above the normal and natural “Wear And Tear” conditions of the product. eDog Pty Ltd reserves the right to either replace the item, provide a refund on the item, or issue a store credit.
How soon will I get my refund?
Your refund will be processed as soon as your purchase has been received and inspected by our quality assurance team and it is confirmed that it fits within our Return Policy. This quality check can take up to 2 business days. Once the return has been approved, it can take up to 3 business days for the refund to be made by eDog Pty Ltd to your account.
Can I exchange a product?
Yes, if the product exchanged is in line with our Return Policy. You must have your original invoice/ receipt for our verification purposes. Customers are responsible for all shipping costs associated with returning goods for refund, credit or exchange under this circumstance.