Houndware BoundWise Pro - 2-in-1 Wireless Dog Fence & Training Kit
Description
Experience effective and convenient training with our Houndware 2-in-1 Super Long Range Training Collar & Circular Fence Kit, designed to enhance communication and control between you and your furry companion. Harnessing advanced technology, this collar ensures both efficiency and safety in your training sessions.
Key Features:
Fast Charging & Long Battery Life:
- Flash charging capability provides 2 hours of quick charging for uninterrupted training sessions.
- Enjoy an impressive battery life of up to 185 days on a single charge, ensuring consistent performance without frequent recharging.
- Both collar and remote charge via a Type-C cable, saving time and extending battery longevity.
Circular Boundary with 1000 Meters Radius (open space)
-Portability and Ease of Setup: Compact design for effortless transportation and quick setup anywhere you go. Flexible boundary creation for your pet, providing freedom in various locations.
-Adjustable Range: Wireless dog fence system offers 14 levels of adjustable range, ranging from 8 meters to 1000 meters (in open space). Tailor the boundary distance to suit different environments and needs effectively.
-Automatic Warning System: Receiver collar automatically emits warning beeps and vibrations when the dog crosses the set boundary line.
Alerts your pet to retreat and stay within the designated area, ensuring safety and obedience.
Multiple Training Modes with Enhanced Control:
- Choose from 3 customizable training modes: vibration (9 levels), beep, and shock (30 levels), allowing personalized training tailored to your dog's needs.
- Security lock feature ensures safe and controlled usage, preventing accidental activation or misuse.
- With a 4-channel design, train up to four dogs simultaneously, maintaining individualized attention and control.
Waterproof & Adjustable Design:
- IPX7 waterproof rating enables worry-free outdoor activities, allowing your pet to play in the rain or swim underwater.
- Adjustable collar up to 560m, accommodates various dog breeds weighing from 5 to 50 kg.
- Stainless steel screws prevent rotation or entanglement, ensuring a secure and comfortable fit during training sessions.
Enhanced Features for Safety and Convenience:
- Built-in LED light sensor aids in locating your dog during nighttime activities, ensuring visibility and safety.
- Silicone conductive sleeve at contact points protects your dog's skin during training, prioritizing comfort and safety.
- Designed for both effectiveness and peace of mind, the product includes a 12-month warranty, offering reassurance and support for your training journey.
How to use:
Product Use Instructions:
1. Power Button:
- Long press for 2 seconds to power on/off.
- Short press to lock the button; short press again to unlock.
2. Channel Switch/Pairing Button:
- Short press to select the dog channel.
- Long press for 3 seconds to enter pairing mode.
3. Electronic Fence Button:
- Short press to enter/exit the electronic fence.
4. Vibration Level Decrease Button
5. Vibration Command/Exit Pairing Mode Button:
- Short press to vibrate once.
- Long press to vibrate 8 times and stop.
- During pairing mode, press to exit pairing.
6. Static/Delete Pairing Button:
- Short press to deliver a 1-second static pulse.
- Long press to deliver an 8-second static pulse and stop.
- Release and press again to activate the static pulse.
- During pairing mode, select the receiver to delete pairing and press this button to delete.
7. Flashlight Switch Button
8. Static Level/Electronic Fence Level Increase Button
9. Sound Command/Pairing Confirmation Button:
- Short press to emit a beep sound.
- During pairing mode, select the dog channel and press this button to confirm pairing.
10. Vibration Level Increase Button
11. Static Level/Electronic Fence Level Decrease Button
Specification:
Package weight(1 collar): 285g
Remote control weight(single): 68g
Collar weight(single): 82g
Adjustable of collar: Maximum circumference 60cm
Suitable for dogs weight: 5-50kg
Collar IP rating: IPX7
Remote control waterproof rating: Not waterproof
Collar battery capacity: 350MA
Remote control battery capacity: 800MA
Collar charging time: 2 hours
Remote control charging time: 2 hours
Collar standby time: 185 days
Remote control standby time: 185 days
Collar charging interface: Type-C connection
Collar and remote control reception range: appox. 500 meters with barriers, approx. 1000 meters in open space
Circular efence radius: 1000 meters in open space
Signal receiving method: Two-way reception
Training mode Beep/Vibration/Static
Vibration level: 0-9
Static level: 0-30
Trusted by 45,000 customers already loving eDog
Estimate shipping
Refund Policy
What is our return policy?
eDog New Zealand offers a 30 day change of mind* and 12 months limited warranty on all products we sell! Please follow the instructions below:
How do I return items?
Please contact us using the online support portal:
https://support.edog.com.au/support/home
If you are having issues, simply get in touch with our friendly team, +64 800 627 026 or email support@edog.co.nz
Change of mind
We offer 30 day change of mind returns from date of purchase. Receive either a 100% store credit, or a refund to your original payment method subject to a 20% restocking fee.
Change of Mind refers to any instance wherein a purchase has been made, and the purchaser has changed their mind about the purchase after it has been shipped.
To be eligible for change of mind returns, the product must be in new condition, with the original packaging and contents intact, and your request submitted within 30 days of purchase.
Contact us with the relevant required information including an order number, an image of the recent purchase displaying its unopened and unused status, and your reason for return. If approved, you will receive an Return Merchandise Authorisation (RMA) number to include with your package, and our address for returning the product at your cost.
To request a resending of product or credit in instances wherein a product has been rejected upon delivery and returned, contact us within 14 days of your purchase with required information including your order number, your best address for resending, or your reason for package rejection to claim your credit minus the 20% restocking fee.
What should I do if my product arrives damaged, faulty or defective?
We are so sorry, this is a very rare occurrence at eDog!
All of our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure/ damage to a product delivered to your doorstep. Shipping costs of returned items will be at eDog Australia Pty Ltd’s expense.
To begin the process of returning your item, we will need to receive it back within its original packaging. This is so we can return it to the original supplier or manufacturer. This processing time can take longer due to the additional steps required and the third party involvement. Before we can offer replacements, we need to allow the appropriate third party to assess and advise on the item in question. Any warranty will be VOID if any damage to the item is caused by buyer operating the product in a manner other than intended, or deliberate damage.
A Product Fault Claim can only be processed if the fault or damage is over and above the normal and natural “Wear And Tear” conditions of the product. eDog Pty Ltd reserves the right to either replace the item, provide a refund on the item, or issue a store credit.
How soon will I get my refund?
Your refund will be processed as soon as your purchase has been received and inspected by our quality assurance team and it is confirmed that it fits within our Return Policy. This quality check can take up to 2 business days. Once the return has been approved, it can take up to 3 business days for the refund to be made by eDog Pty Ltd to your account.
Can I exchange a product?
Yes, if the product exchanged is in line with our Return Policy. You must have your original invoice/ receipt for our verification purposes. Customers are responsible for all shipping costs associated with returning goods for refund, credit or exchange under this circumstance.