Barktec Rechargeable Citronella Spray Bark Collar with Refill
Description
Reduce excessive barking with the Barktec Rechargeable Citronella Spray Bark Collar
The Barktec Rechargeable Citronella Spray Bark Collar is an easy-to-use and effective training tool to address your dog's problem barking. It uses safe, non-toxic citronella spray to help train your dog to reduce their excessive barking and reinforce their calm behaviour.
Now fully-rechargeable. No batteries required.
How does the Barktec Rechargeable Citronella Spray Bark Collar with Refill work?
The Barktec Rechargeable Citronella Collar is a no-shock training solution that beeps and releases a light mist of citronella spray when it detects prolonged barking.
Citronella Collars are a proven method for safely training dogs. Although citronella spray is harmless to pets, dogs generally do not enjoy its smell. Your dog will learn to reduce barking by associating their bark with the activation of the spray collar.
The Barktec Rechargeable Citronella Collar is automatic and does not require human involvement to work. A sensor located on the back of the collar receiver sits lightly against your dog's throat. When the advanced microphone detects ongoing barking, a beep sounding tone occurs, and the collar releases a light mist of specially formulated citronella solution through compressed air at your dog's lower jaw. Most dogs will be instantly distracted from whatever they were barking at, training them to reduce their barking behaviour.
Who is the Barktec Rechargeable Citronella Spray Bark Collar with Refill suitable for?
We recommend using a Citronella Collar for dogs over six months old. The collar strap is adjustable and will fit most sizes and breeds of dogs.
Should I use positive reinforcement training along with the Citronella Collar?
Absolutely, yes! We consider bark collars as useful reinforcement tools and recommend combining their use with other positive reinforcement training.
How long before I should expect my dog to stop barking?
In some dogs, you will see a positive result straight away and may only use the collar for a short time. But it can take more time to see a difference in excessive barking in other dogs. Some dogs learn faster than others, so it is worth giving the device time to work.
Can other barking dogs set my dog's collar off?
The Barktec Citronella Collar has a sensor on the inside of the device, which lays against your dog's neck. For the device to be activated, the sensor has to detect vibrations from your dog's vocal cords for a set amount of time. Due to these in-built precautions, it is unlikely that other dogs barking will set off the collar.
Sensitivity Levels:
- Press the button once, the indicator lights up once and beeps once, indicating that the sensitivity is set to level 1
- Press the button twice, the indicator light lights up twice and beeps 2 times, indicating that the sensitivity is set to level 2
- Press the button 3 times, the indicator light is on 3 times and beep 3 times, indicating that the sensitivity is set to 3 files (the most sensitive level)
Barktec Rechargeable Citronella Spray Bark Collar with Refill Features:
- A safe, no-shock, non-toxic bark collar
- Rechargeable - no batteries required.
- 2-hour quick-charge battery
- Fully automatic and easy to use
- Adjustable collar- strap fits neck sizes up to 60cm in circumference
- Lightweight receiver- suitable for small dogs
- Water-resistant
What is included?
- 1 x Barktec Rechargeable Citronella Collar Receiver (L:6.5cm x W:3cm x D:3.5cm) fitted with rechargeable, lithium polymer battery
- 1 x USB charger
- 1 x Adjustable nylon strap collar. Collar strap fits neck sizes up to 60cm in circumference
- 1 x Refill Canister of Citronella Spray- contains approx. 200 sprays
- 1 x User Guide
Getting the best out of your Barktec Rechargeable Citronella Collar
Excessive charging of the unit will shorten its battery life. Please only charge your receiver when the batteries are low. When the collar is not in use, please switch it off.
eDog Australia recommends that your dog only wear this collar when required for training purposes and for no more than 8 hours per day. We also recommend that initially, you are present when your dog wears the collar. This ensures that your dog is safe and comfortable and that you can reward the behaviour you want to see repeated.
Unfortunately, this item is unable to be shipped Internationally. Due to the nature of the product, we are only able to deliver domestically via standard shipping.
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Refund Policy
What is our return policy?
eDog New Zealand offers a 30 day change of mind* and 12 months limited warranty on all products we sell! Please follow the instructions below:
How do I return items?
Please contact us using the online support portal:
https://support.edog.com.au/support/home
If you are having issues, simply get in touch with our friendly team, +64 800 627 026 or email support@edog.co.nz
Change of mind
We offer 30 day change of mind returns from date of purchase. Receive either a 100% store credit, or a refund to your original payment method subject to a 20% restocking fee.
Change of Mind refers to any instance wherein a purchase has been made, and the purchaser has changed their mind about the purchase after it has been shipped.
To be eligible for change of mind returns, the product must be in new condition, with the original packaging and contents intact, and your request submitted within 30 days of purchase.
Contact us with the relevant required information including an order number, an image of the recent purchase displaying its unopened and unused status, and your reason for return. If approved, you will receive an Return Merchandise Authorisation (RMA) number to include with your package, and our address for returning the product at your cost.
To request a resending of product or credit in instances wherein a product has been rejected upon delivery and returned, contact us within 14 days of your purchase with required information including your order number, your best address for resending, or your reason for package rejection to claim your credit minus the 20% restocking fee.
What should I do if my product arrives damaged, faulty or defective?
We are so sorry, this is a very rare occurrence at eDog!
All of our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure/ damage to a product delivered to your doorstep. Shipping costs of returned items will be at eDog Australia Pty Ltd’s expense.
To begin the process of returning your item, we will need to receive it back within its original packaging. This is so we can return it to the original supplier or manufacturer. This processing time can take longer due to the additional steps required and the third party involvement. Before we can offer replacements, we need to allow the appropriate third party to assess and advise on the item in question. Any warranty will be VOID if any damage to the item is caused by buyer operating the product in a manner other than intended, or deliberate damage.
A Product Fault Claim can only be processed if the fault or damage is over and above the normal and natural “Wear And Tear” conditions of the product. eDog Pty Ltd reserves the right to either replace the item, provide a refund on the item, or issue a store credit.
How soon will I get my refund?
Your refund will be processed as soon as your purchase has been received and inspected by our quality assurance team and it is confirmed that it fits within our Return Policy. This quality check can take up to 2 business days. Once the return has been approved, it can take up to 3 business days for the refund to be made by eDog Pty Ltd to your account.
Can I exchange a product?
Yes, if the product exchanged is in line with our Return Policy. You must have your original invoice/ receipt for our verification purposes. Customers are responsible for all shipping costs associated with returning goods for refund, credit or exchange under this circumstance.